Learners

You can find your lifetime registration number on any certificate that you have been awarded. If you do not know your number then you can contact customer support who will be happy to supply you with your registration number. The number is useful for requesting a replacement or e-certificate, or to ensure accurate registration should you change centres.

iTEC qualifications are awarded by VTCT Skills, a leading awarding organisation with over 60 years’ experience of awarding qualifications both within the UK and Internationally. VTCT Skills is officially recognised by Ofqual – Recognition Number: RN5198. Ofqual are the UK Office reporting directly to the UK Parliament for qualifications and regulation.

Each VTCT Skills (ITEC) qualification bears a QAN number, which provides assurance of validity and authenticity and that it is on the RQF – Regulated Qualifications Framework. The UK regulatory framework articulates with the EQF – European Qualifications Framework for recognition of qualifications by international employers, governments and professional associations.

The European Union recognition of professional qualifications mapped to the EQF is enshrined in law through the Lisbon Recognition Agreement reference Article 13 Directive 2005/36/EC.

All iTEC branded qualifications are Externally Quality Assured/Examined by us and meet with our assessment strategy, which is audited and regulated by Ofqual.

All our qualifications found on our website, bear the QAN number and provide detail of the learning hours and assessment requirements.

It is strongly recommended that you contact the Embassy or High Commission of your intended destination country, as they will be able to advise you about the transferability of qualifications and any other evidence which may be needed to work and to gain insurance.

• About Ofqual 
• Check Awarding Body Recognition 
• Ofqual Register 

Exam dates and locations are set by your centre (college, school, training provider) and only they are able to advise you about exam dates and locations.

Once you have completed all the specified assessments for the qualification and your lecturer has awarded a pass mark for all the evidence you have submitted, you will have a final external practical exam carried out by the iTEC examiner.

You will need to contact another iTEC Registered centre to find out if they have exams and that they are happy for you to attend. You will also need permission from your current centre to allow you to transfer to another centre.

You can access the iTEC Complaints Procedure. Students must first take up any complaint with their centre (college, school, training provider) and provide the centre with the opportunity to resolve it. If the centre’s response is unsatisfactory you will need to complete the Complaints submission form which is located within the Complaints Procedure.

When iTEC have received the theory papers from the centre (college, school, training provider), the results are sent back to the centre 20 working days later. Your centre will then send out your results directly to you.

Please contact your centre (college, school, training provider) who should be able to arrange a re-sit for you.

No. All result enquiries need to be directed to your centre (college, school, training provider).

Students can only appeal their grade if the centre (college, school, training provider) are in support of the appeal. If the college are in agreement to support the appeal they must read the iTEC Appeals Procedure found here and send all documentation to iTEC. If the centre do not support the appeal the student must re-sit the exam.

Notify your exam Invigilator immediately. Your Invigilator will refer the matter immediately to the Exams Officer.