Frequently Asked Questions by Centres

Frequently Asked Questions by Centres

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ITEC Frequently Asked Questions

Below are some frequently asked questions that might help you with your enquiry. As always if you need specific help please contact us on: +44(0)20 8994 4141 or via email at customerservices@itecworld.co.uk

We have received some enquiries regarding the changes to the ITEC Level 3 Certificate in Anatomy, Physiology and Pathology for Complementary Therapies (QCF - QAN 600/5510/8). We have put together some FAQ’s which will also be posted on our website as follows:

Q: Will this affect what my tutors have to teach?

A: Your teaching staff will already be covering all the Learning Outcomes for the qualification therefore there is no change to your curriculum.

Q: Do these changes to the test specification affect the Learning Outcomes?

A: All the Learning Outcomes are unchanged - pathologies have always been a criteria to achieve the learning outcome’s. ITEC is looking for evidence of basic knowledge and recognition of the main diseases and disorders in the body as outlined in the syllabus mainly because they could be contraindicated to treatment. This is the context of the knowledge required and has not changed.

Q: Do these changes to the test specification affect the Syllabus?

A: The Syllabus is unchanged - diseases and disorders that could affect the key systems of the body have always been listed in the syllabus. Therefore your curriculum is unchanged.

Q: Has the assessment method changed?

A: The method of assessment of multiple choice questions (MCQ) is unchanged.

Q: Is the format and level of the questions the same?

A: The same style of questions will be used at the appropriate level, 1 question, 1 key and 3 distractors.

Q: Are the ITEC recommended learning materials the same?

A: The same learning materials are recommended.

Where can I find out the syllabus, candidate guidance notes, case study info?

All qualification information is available by UK Qualifications , International Qualifications then select the course you are interested in.


Can you tell me if my qualifications can be used for APL/RPL?

You can do a thorough mapping of the completed qualification against the learning outcomes of the units that you are requiring ITEC to rpl and forward with the registration/enrolment form. You can enclose the certificate or diploma if the units are the same as the units of the ITEC certificate or diploma.

The general rule is that RPL will most likely be accepted for any equivalent unit's accredited at the same level on a qualifications framework containing similar learning outcomes. Certifications will not be accepted where they have been issued by training providers, Associations or manufacturer's where there is no Government accreditation or external quality assurance involved. However you may be able to exempt your learners from re-studying some of the learning outcomes once you have established the level and depth of any previous learning that has taken place, and allow them to only take the exams at the end.

Please remind your learners that where RPL is granted a pass mark of 60% is entered onto the ITEC system (as ITEC did not undertake the previous assessment) and may affect the overall aggregate mark.


I want to make a complaint - what do I do?

Click here for the ITEC Complaints Procedure.


What do I need to teach ITEC qualifications?


How do I book exams?

You will need to complete an Examinations Booking Form, which can be found by clicking here.

You need to offer three alternative dates for your practical exam and provide the dates for your theory exam. For Internally assessed qualifications you will need to complete a Candidate Registration Form, which can be found by clicking here.


How early/ late can the college book examinations?

Colleges can book examinations up to one year in advance and must send their booking request to us no later than 12 weeks before the first examination date.


I need to make a change to my booking/have missed off a student from the enrolments?

Please can you confirm any changes to be made in writing to enrolments enrolment@itecworld.co.uk

Please ensure you include the Booking Reference, correct spelling etc


Can the college contact the Examiner directly?

ITEC do not give out the Examiners phone numbers. We can give the college the Examiners ITEC email address only. All enquiries to be forwarded to customerservices@itecworld.co.uk


Can we get the exam papers in our language?

Yes, we can currently supply theory examinations in the official language of the country where the training is provided.

Please note where translations are required colleges need to ensure they apply for their exams within the required timescales.


I have not received my papers yet...

Please contact theorypapers@itecworld.co.uk providing the booking reference.


How do colleges become an ITEC registered Centre?

Please complete the ITEC Centre and Scheme Approval Form, which can be found by clicking here or e-mail: centreregistrations@itecworld.co.uk.

ITEC will need to receive the completed ITEC Centre and Scheme Approval Form, copies of tutors CV's and Diplomas and Policy Documents to be able to arrange an inspection of your premises.


How long does the registration process take?

The registration process takes approximately 20 working days from when we receive the application. This can vary depending on how soon we can arrange the inspection. Also for overseas colleges we can expedite the registration by being sent photographic evidence of your centre.


We are an ITEC registered centre.  What do we need to provide to offer an additional course?

Please fill in the Application for Qualification Approval Form, which can be found by clicking here and forwarded with the teaching staff CV's (resumes) and copies of certificates and diplomas to centreregistrations@itecworld.co.uk.

What is the minimum age to register onto the ITEC courses?

The minimum age varies, depending on the different qualifications Entry Level – Level 1 = 14 -16 year olds Level 2 + = 16 year olds +


What is the time limit between doing practical exams and the resits?

There is no time limit – the Centre/College to arrange when it suits their schedule


What do the abbreviations on my results slip mean?

Th Theory
Pr Practical
CS Case Studies
AS Assignment
OA Optional Assignment
PE Porfolio of Evidence
TE Treatment of Evidence
TR Treatment Records
PA Practical Assessment